Refund policy

This Refund Policy applies to all purchases made through therealtalkparenting.com from Real Talk Parenting ("we," "us," or "our").

1. 7-day money-back guarantee

We want you to feel good about your purchase. If a guide isn't the right fit for you, email us within 7 days of purchase for a full refund — no questions asked.

This guarantee is available to all customers, worldwide, regardless of the reason. Change of mind is fine. You do not need to justify your request.

2. How to request a refund

Email hello@therealtalkparenting.com within 7 days of your purchase with:

• Your order number (from your Lemon Squeezy receipt)
• The email address used at checkout

We process approved refunds within 5 business days, back to your original payment method. You'll keep any files already downloaded — we trust you.

3. EU/UK and other consumers

If you are a consumer in the EU, UK, or elsewhere, our 7-day money-back guarantee applies to you in full, and nothing in this policy limits any stronger statutory refund or withdrawal rights you may have under your local law.

4. Technical failures

If you experience a genuine technical problem — such as a download link that doesn't work, the wrong product delivered due to a system error, or duplicate charges from a payment-processor error — email hello@therealtalkparenting.com and we'll make it right with a working file, the correct product, or a refund, even beyond the 7-day window where the fault is on our side.

5. After the 7-day window

After 7 days from purchase, sales are final, except in the cases of verified technical failure described in Section 4. We encourage you to read the full product description and any available preview before purchasing.

6. Chargebacks

If you have any concern about a purchase, please email us first at hello@therealtalkparenting.com — with a 7-day no-questions guarantee, we can almost always resolve it faster than your bank can. If you initiate a chargeback or payment dispute without contacting us first, we may provide our records of the transaction and delivery to your card issuer, revoke the license to use the product, and block future purchases.

7. Contact

For all refund or technical-issue requests:

Email: hello@therealtalkparenting.com
Subject line: "Refund Request — Order [your order number]"

8. Changes to this policy

We may update this Refund Policy at any time by modifying the "Last updated" date above. Purchases made before an update remain governed by the policy that was in effect at the time of purchase.